PLEASE NOTE: Our in store returns policy differs from our online policy as customers purchasing online have not had a chance to try the garments on/see their purchases in person. 

Our in store policy is also included below.

We reserve the right to deny a return if it does not meet our returns policy.

 ONLINE REFUNDS AND EXCHANGES

 We aim to take a lot of care in ensuring you are happy with your purchase. We do recognise the risks of purchasing items online so we have a few tips to help with your selection-

• Ensure you have checked our sizing chart to help determine your size
• Have a read of the garment description to get an understanding of the fabric and fit of each item
• If you have any questions we encourage you to get in touch with us before purchasing at store@beforemarch.com

If you would like to return or exchange your item(s) you must contact us within 3 days of receiving your package. The item(s) must be unworn, in original condition and in original packaging.

We must receive the item back within 7 days (for all Australian orders) and 14 days (for all international orders). We encourage you to provide tracking if posting your purchase back as we cannot be responsible for missing parcels.

Please note we do not cover postage for exchange or return - this is the customer's responsibility.

We do not offer refunds or exchanges on sale or discounted items.

We also do not offer refunds or exchanges on altered items or custom orders.

We do not accept returns on beauty products, earrings and underwear for hygiene reasons.

IN STORE PURCHASES

We do not offer refunds for in store purchases so please consider your purchase carefully. If you wish to request an exchange, please contact us within 7 days of purchase. Provided your item is unworn, in original packaging and you've provided proof of payment, an exchange for an item or items of equal or greater value is possible, otherwise a credit note will be issued which is valid for 6 months. 

We do not offer returns or exchanges on sale items.

We do not offer returns or exchanges for layby items. Layby cancellation will result in a forfeit of the deposit made.

We do not accept returns on beauty products, earrings and underwear for hygiene reasons.

JEWELLERY

 We do not offer returns or exchanges for pierced jewellery items.

Other jewellery items fall under our general returns policy.

FAULTY ITEMS

If you believe your item is faulty you must get in contact with us within 28 days of receiving the item.

We will inspect the item and at our discretion provide a repair, exchange or refund if we believe the item is faulty.

We will not accept claims on faulty items if there has been an attempted repair by the customer.